Some people call it technical service. Some call it customer support. We just want you to contact us with any installation, operation, maintenance or preventative maintenance questions.


Use Tethr It Now for Service

Tethr It Now visually connects you with service technicians to immediately assist in analyzing, diagnosing and solving operational, maintenance and service issues in the field and/or shop.

To access Tethr It Now, you can initiate a call by going to on your smart device. Enter your name and phone number, select Genesis Attachments in the skill dropdown menu and click the call now option. You will be immediately connected to a Genesis service representative.

You can also call the Genesis service department at 888-SHEAR-IT or e-mail Tim Alseth, Service Manager, [email protected]. Once we have been contacted, you will receive an SMS text message to be immediately connected to a service representative.

If you have questions or need assistance, please contact Tim Alseth, 715-395-3431.

Genesis service representatives are available 8 a.m. to 5 p.m. Central Time, Monday through Friday. Please have your attachment's serial number available.

Contact Us

Genesis attachments are sold and supported worldwide. Contact any of our offices for assistance or submit a request for additional information and a local representative will contact you.


Genesis Attachments Contact Us